Shipping Policy

Last Updated: July 27, 2026

Thank you for shopping with Off Field Athletics ("OFA"). We are committed to delivering high-quality products and keeping you informed throughout the shipping process.

Order Processing

• Orders are typically processed within 1–3 business days after payment is received.
• During new product launches, restocks, holidays, or promotional events, processing times may be longer due to increased order volume.
• Orders are processed Monday through Friday, excluding major holidays.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information.

Pre-Order Items

Some products may be offered as pre-order items. If you purchase a pre-order item, please note that production begins after your order is placed.

Pre-order items may take approximately 6–8 weeks to be produced and shipped. This timeframe is an estimate and may vary depending on manufacturing, quality control, and shipping conditions.

If your order contains both pre-order and in-stock items, your entire order may be shipped together once the pre-order item is ready unless otherwise stated.

By placing a pre-order, you acknowledge and agree to these estimated production and shipping timelines.

Shipping Times

Estimated delivery times after your order has been shipped:

• United States: 3–7 business days
• International (where available): 7–21 business days

These delivery estimates begin after your order has shipped and do not include pre-order production time.

Shipping Costs

Shipping costs are calculated at checkout based on your shipping address and selected shipping method.

Occasionally, Off Field Athletics may offer free shipping promotions. Any applicable offers will be clearly displayed on our website.

Tracking Your Order

Once your order has shipped, you will receive an email with your tracking number. Please allow up to 24–48 hours for tracking information to update.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If you entered an incorrect shipping address, please contact us immediately. While we'll do our best to assist, we cannot guarantee changes once an order has entered processing or has shipped.

Lost, Stolen, or Delayed Packages

Once a package has been handed over to the shipping carrier, delivery is the responsibility of the carrier.

Off Field Athletics is not responsible for packages that are lost, stolen, delayed, or damaged after they have been shipped. If an issue arises, we recommend contacting the shipping carrier directly. We will gladly assist where possible.

International Orders

Customers are responsible for any customs duties, import taxes, or additional fees imposed by their country. These charges are not included in the purchase price or shipping cost.

International delivery times may vary due to customs processing.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

We cannot guarantee changes or cancellations once your order has entered processing or has been shipped.

Questions?

If you have any questions about shipping or your order, please contact us through the contact information provided on our website. Thank you for supporting Off Field Athletics.

Return & Refund Policy

Last Updated: July 27, 2026

At Off Field Athletics ("OFA"), we take pride in creating high-quality apparel. Please review our return policy before making a purchase.

All Sales Are Final

Due to the limited nature of our drops and pre-order production process, all sales are final. We do not offer refunds, returns, or exchanges for:

• Incorrect size selection
• Change of mind
• Accidental purchases
• Worn, washed, or damaged items caused after delivery

Please review our sizing information carefully before placing your order.

Damaged or Incorrect Items

If you receive a product that is damaged, defective, or the wrong item, please contact us within 7 days of delivery.

To help us resolve the issue quickly, please include:

• Your order number
• A description of the issue
• Clear photos of the product and packaging

If your claim is approved, we will provide a replacement or another appropriate solution at no additional cost.

Pre-Order Items

Pre-order items are made specifically for each customer. By purchasing a pre-order item, you acknowledge and agree to the estimated 6–8 week production timeline before shipment.

Because production begins after your order is placed, pre-order purchases cannot be canceled, refunded, or exchanged once the order has been submitted, except in cases where the item arrives damaged, defective, or incorrect.

Lost or Stolen Packages

Once your order has been shipped and accepted by the shipping carrier, Off Field Athletics is not responsible for lost, stolen, or delayed packages.

If you experience a delivery issue, we recommend contacting the shipping carrier directly. We will gladly assist when possible.

Order Cancellations

Orders cannot be canceled once they have entered processing or production.

Please review your order carefully before completing your purchase.

Contact Us

If you have any questions or need assistance with your order, please contact us through the contact information provided on our website. Our team will be happy to assist you.

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